Our Support

At Marks & Spencer, we aim to be a trusted partner to all our franchisees. And we're currently working closely with more than 20 companies around the world, to help them exploit the potential of the Marks & Spencer brand in their local territories.

As a franchise partner you have access to our experienced franchise operations team who have practical experience of many international markets.

Our team provides five key support services:

Relationships:

You'll have a direct link to a dedicated Country Manager at our London Head Office, who'll provide you with commercial and operational guidance and keep you up to date with all the latest retailing developments.

Brand Management:

You'll receive clear guidance on how to use the Marks & Spencer brand to ensure maximum impact and to gain maximum value.

Merchandise:

You'll receive information and practical advice on which merchandise to stock, to ensure your stores always have the right products in the right place at the right time.

Systems:

You'll benefit from some of the world's most advanced systems for managing every aspect of a fast moving retail business, as well as access to our leading IT support team.

Operations:

You'll also have access to our experienced human resources and finance teams who'll provide focus and direction to help you manage your business effectively.